Terms & Conditions

1. Terms & Conditions

Welcome to The Fine Cheese Co. website Terms and Conditions page. By using this website you agree to be bound by the terms and conditions set out within it. Nothing in these terms and conditions affects your statutory rights as a consumer or otherwise.
Before you place an order, if you have any questions relating to these terms and conditions, please contact our Customer Service team by e-mail, customerservice@finecheese.co.uk, or call us on 01225 448748  between 8.30am and 5.30pm, Monday to Friday.
The terms and conditions below apply to all orders placed using our website www.finecheese.co.uk and any orders placed with customer services by telephone. Please read them carefully before placing your order.

2. Use of the Website and Your Account

You may register an account with us, when purchasing items using this website. You are responsible for preventing unauthorised access to and use of your account. Please ensure that you maintain the confidentiality of your username and password, and take all necessary precautions to prevent unauthorised access to and use of your account. Please notify us immediately if you believe that your account is being used in an unauthorised manner or if you believe that your username/password has become known to someone else.



Please ensure that:


The details you provide when registering an account with us are correct, complete in all respects, and up to date
You inform us immediately of any changes to these details (including change of e-mail or postal address).
 


We reserve the right to terminate accounts, remove or edit content, or cancel orders at our discretion. If we do cancel an order, it will be without charge to you.

3. Your Rights and Responsibilities

When you place an order to purchase items using our website, or by calling our customer service department, this is an offer by you to us to purchase these items. By ordering, you are providing details which are true, accurate, current and complete in all respects, and that the credit or debit card details are correct and your own.



Please be aware that it is your responsibility to check that all information is correct. If anything is inaccurate, please notify us immediately by e-mail, or by calling our customer services department on 01225 448 748. We will not be able to reimburse the value of any goods which have perished or have been damaged as a result of your failure to notify us of inaccurate information.

4. Our Privacy Policy

Please click here to view our Privacy policy.
If you have any questions relating to our privacy policy, please email customerservice@finecheese.co.uk, or call us on 01225 448748.